Queue
Email queue
Manage your email queue, schedule sends, and track delivery status.
Send queue
The queue stores emails waiting to be sent. It allows you to schedule sends for the optimal time.
Adding to the queue
You can add a lead to the queue from:
- Lead details — click "Add to queue"
- Lead list — use the bulk action
Managing the queue
In the queue view you can:
- View the list of pending emails
- Check the status of each message
- Edit content before sending
- Remove a message from the queue
- Manually send (force)
Queue statuses
| Status | Description |
|---|---|
| Pending | Message is waiting for its scheduled time |
| Ready | Message is ready to send |
| Sending | Send in progress |
| Sent | Message has been sent |
| Error | A problem occurred during sending |
Note: The queue respects your send schedule and daily limits. Messages are only sent during allowed hours.