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Queue

Email queue

Manage your email queue, schedule sends, and track delivery status.

Send queue

The queue stores emails waiting to be sent. It allows you to schedule sends for the optimal time.

Adding to the queue

You can add a lead to the queue from:

  • Lead details — click "Add to queue"
  • Lead list — use the bulk action

Managing the queue

In the queue view you can:

  • View the list of pending emails
  • Check the status of each message
  • Edit content before sending
  • Remove a message from the queue
  • Manually send (force)

Queue statuses

StatusDescription
PendingMessage is waiting for its scheduled time
ReadyMessage is ready to send
SendingSend in progress
SentMessage has been sent
ErrorA problem occurred during sending

Note: The queue respects your send schedule and daily limits. Messages are only sent during allowed hours.