1. General provisions
These Terms of Service govern the use of the website and SaaS service Searchlize (the "Service") provided by Mieszko Ziarkowski, operating as działalność nierejestrowana, with registered address at ul. Zielona 25, 32-080 Bolechowice (the "Service Provider").
Contact: contact@searchlize.com.
Use of the Service constitutes acceptance of these Terms. For paid plans, acceptance also occurs by checking the appropriate box when placing an order in the payment process.
Related documents: Privacy Policy, Cookie Policy.
2. Definitions
- Account — an individual user account within the Service.
- User — a natural person who holds an Account or uses the Service.
- User Content — data, lists, messages, and other information entered or generated within the Account.
- Plan / Subscription — a paid package of features or credits available in the pricing schedule.
3. Nature and scope of the Service
Searchlize is a B2B tool supporting prospecting, including search and analysis of information about business entities, lead workflow management, content draft generation, and email message queuing — within the scope actually made available in the interface.
The Service Provider makes reasonable efforts to ensure the Service operates correctly; however, it does not guarantee specific business outcomes (e.g., number of replies or conversions). Features may depend on the availability of third-party services (search engines, email, AI models, payment operator).
4. Account and access
- The User undertakes to provide accurate information to the extent required to create an Account and for billing purposes.
- Access to the Account is protected by a password or authentication provider mechanism — the User undertakes to keep login credentials confidential.
- The Service Provider may suspend or delete an Account in the event of a breach of these Terms or applicable law, after prior notice to cease the breach, where possible and justified.
5. Payments and subscriptions
Payments for Plans may be processed through the Stripepayment operator. Stripe's terms and policies also apply to payments and are available on that operator's website. Invoices and accounting documents — in accordance with applicable regulations and the data provided at purchase.
Prices displayed in the Service are expressed in the currency indicated at checkout and may include VAT in accordance with applicable law. The Service Provider may change pricing for new billing periods with appropriate advance notice.
6. Permitted use and prohibition of abuse
The User undertakes not to use the Service in a manner that:
- is unlawful, contrary to good practice, or infringes third-party rights;
- involves mass sending of unsolicited commercial communications without the required legal basis or without required informational obligations and opt-out mechanisms, where applicable;
- aims to circumvent IT security measures, gain unauthorized access to third-party systems, or violate website terms of use;
- involves automated data collection from websites in a manner prohibited by law or contract with the site owner, or in a manner that causes excessive load on third-party infrastructure;
- distributes malware, phishing, or misleading content;
- infringes copyright or other intellectual property rights.
The User bears sole responsibility for the lawfulness of obtaining and using third-party data and the content of messages sent using the Service, including compliance with electronic services regulations, personal data protection law, and unfair competition regulations.
7. Personal data and role allocation
The Service Provider processes the User's personal data as a controller for the purpose of providing the Service — in accordance with the Privacy Policy. To the extent the User enters third-party personal data into the Service (e.g., contractor employees), the User may act as a separate controller and is responsible for fulfilling obligations toward those individuals.
8. Intellectual property rights
The software, interface, trademarks, and other elements of the Service remain the property of the Service Provider or its licensors. The User receives a non-exclusive, non-transferable license to use the Service within the limits of the Account for the duration of the agreement.
The Service Provider does not claim ownership of User Content. The User represents that they have the rights to entered content and authorizes the Service Provider to process it for the purpose of providing the Service (hosting, technical processing, transfer to AI and infrastructure subcontractors).
9. Liability
The Service Provider is liable for damages only to the extent required by mandatory applicable law. In relations with business users, the Service Provider's liability for lost profits or indirect damages is excluded to the maximum extent permitted by law, subject to cases of intentional action or gross negligence.
The Service Provider is not liable for the consequences of User actions involving message sending, data collection from the network, or business decisions made based on AI analysis results.
Indemnification:The User undertakes to indemnify the Service Provider and cover reasonable defense costs against third-party claims arising from the User's or their collaborators' breach of these Terms or applicable law, to the extent permitted by mandatory provisions.
10. Complaints
Complaints regarding the operation of the Service may be submitted to contact@searchlize.com. The Service Provider will review the complaint without undue delay, no later than within 14 days, unless separate provisions provide for a shorter or longer period — in which case the User will be informed.
11. Termination and data
The User may discontinue use of the Service by deleting the Account or by written request (email), subject to billing periods and Stripe provisions for active subscriptions.
Upon termination, the Service Provider will delete or anonymize data in accordance with the Privacy Policy and applicable law, subject to data that may be retained longer by force of law (e.g., accounting documents).
12. Changes to the Terms
The Service Provider may amend these Terms for important reasons (legal, organizational, or technical). The User will be notified at least 14 days in advance via a message in the Service or by email, and continued use after the changes take effect may constitute acceptance, if so stated in the notice. If the User does not accept the changes, they may terminate the agreement in accordance with Section 11.
The current version applies from the publication date indicated with the document (last updated: 2026-05-19).
13. Governing law and jurisdiction
Polish law applies to the agreement. Disputes will be resolved by courts of general jurisdiction in accordance with general and special jurisdiction rules, including consumer protection provisions — if the User is a consumer within the meaning of the Civil Code of 23 April 1964.
14. Out-of-court complaint resolution
A consumer may use out-of-court complaint and claims resolution methods, including the ODR platform available at: https://ec.europa.eu/consumers/odr/.